CQC Engagement Forum

CQC invites expressions of interest in engagement forum.

From CQC:

Across 2023 and 2024 we're making a number of changes to how we work, including:

  • A new registration service, and a change in the required standard at which providers can register 

  • A new single assessment framework, replacing 4 previous assessment frameworks 

  • The introduction of quality statements, replacing our current Key Lines of Enquiry (KLOEs) 

  • Introduction of a set of evidence requirements for specific provider types that we’ll use in assessments 

  • A move away from separate monitor, inspect and rate activity to a model of ongoing assessment 

  • Introduction of a new, transparent scoring method that shows how we’ve assessed individual quality statements and arrived at an overall rating 

  • New ways of reporting and displaying ratings 

  • Changes to our operational team structures 

  • A new provider portal 

The above represents a significant change in how CQC regulates and how health and social care providers will interact with regulation. Our commitment is to continue to iterate our approach based on learning and feedback.

It’s important CQC ensures health and social care providers have an opportunity to share feedback on our new assessment approach and digital services and have significant opportunities to co-design iterations to both. 

To support this we're establishing a new engagement forum that will meet at least 6 times per year and provide an opportunity for health and social care providers and professionals to help shape how we work.

We'd like to make sure as many people as possible have the opportunity to join this group, if you're interested in joining please complete the form below.