We’ve retrieved over £8.5 million for charities!
Here at Utility Aid, we are celebrating a huge milestone. Since April 2011, we’ve recovered over £8.5 million in overpayments for our clients. We are thrilled to know this money has gone back into the incredible services our customers provide to the sector.
Energy billing errors are more common than you might think, and they add up quickly. You may not even be aware of the discrepancies on your bills. During the month of August, £175,264.90 was recovered for Utility Aid customers.
Errors are often broken down into the following categories:
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Consecutive Estimates
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Incorrect Tariff
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Incorrect VAT
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Change in Tenancy
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Meter Read Disputes
If you are unsure if you’re being overcharged, as a VODG member you can book in a free 20-minute online consultancy session with a member of Utility Aid. We can talk you through what your bill means and if there is anything that needs attention.
Get in touch: [email protected]