Joint Operations Directors' and Quality and Safeguarding Professional Network Meeting | July 2025, Face-to-face

Join us on 15 July from 10:00 to 15:00 at NCVO in Central London for a day of insightful discussions, networking, and sector updates. This event is designed for senior colleagues in operations, quality, and safeguarding to connect, share knowledge, and gain valuable insights.

We have a full and varied agenda for this event, which is not to be missed.

After networking and refreshments on arrival, we will set the scene for the day with an interaction session asking “what is inspiring you in health and social care?”, before welcoming back to the network Harry McElwee from the Department for Work and Pensions. Harry will be speaking about the implications of recent benefits reform and the PIP refreezing process.

With the rapid advances in AI, after a short break we will hear from a speaker about the challenges AI poses to governance and safeguarding, and how to navigate these in order to benefit from these new technologies.

Jonathan Taylor and Sabrina Meetaroo from Howden will take us up to lunch with their secor update and strategies for improving insurance premiums.

After a complimentary networking lunch, our co-chairs will lead a series of breakout groups on key issues for our members, afte which we will welcome Tim Coolican, Partner at Anthony Collins who will provide an update on Liberty Protection Safeguards, and the status of applications that remain unprocessed.

Our final speaker is Philip Boyce from CQC, focussing on safeguarding best practices, and providing insights from notifications over the last 12 months.

This is a face-to-face meeting to be held at the offices of NCVO in central London. Our face-to-face events are always popular so we recommend you book early to secure your place.

Please note that to ensure that as many member organisations as possible can attend, places are limited to one per organisation.

Speakers

Harry McElwee

Harry McElwee

Partnership Advisor , Department for Work and Pensions

Jonathan Taylor

Jonathan Taylor

Director, Head of Corporate Risks Health & Care, Howden

Sabrina Meetaroo

Sabrina Meetaroo

Associate Director | Head of Risk & Claims Advocacy, Solicitor - Health & Care, Howden

Tim Coolican

Tim Coolican

Partner, Anthony Collins

Philip Boyce

Philip Boyce

Inspector, CQC

Draft Programme

9.30

10.00

Arrival, Networking and Refreshments

10.00

10.05

Welcome from VODG and Housekeeping

Kerry Hamilton, Head of Membership and Operations at VODG

10.05

10.15

Introductions

Dan Gower-Smith, Co-chair

10.15

10.45

Inspiration in Health and Social Care | Breakout Group Discussions

Diane Mee and Simone McCaskill, VODG Co-chairs

10.45

11.15

Navigating Change | Implications of Recent Benefits Reform and the PIP Refreezing Process

Harry McElwee, Partnership Advisor at Department for Work and Pensions

11.15

11.25

Break

11.25

11.55

Navigating Governance Challenges in AI | Strategies for Safeguarding

Speaker TBC

11.55

12.25

Enhancing Premium Cost Efficiency | Sector Update and Strategic Insights for Providers"

Jonathan Taylor, Director, Head of Corporate Risks Health at Care, Howden

12.25

13.00

Lunch

13.00

13.30

Strategic Solutions | Addressing Key Issues in Business Development, Quality Management, and Contract Oversight:
- Business development, Tendering and Commissioning
 - Quality, systems and processes
- Safeguarding
  - Uplifts and Contract Management

Victoria Brown and Abi Peake, VODG Co-chairs

13.30

14.00

Overview and Implications of Liberty Protection Safeguards (TBC)

Anthony Collins

14.00

14.30

Enhancing Safeguarding Practices | Insights from CQC Notifications and Collaborative Strategies

Philip Boyce, Inspector at CQC

14.30

14.50

Future Topics

Dan Gower-Smith, Co-chair

14.50

14.55

Final round up

Kerry Hamilton, Head of Membership and Operations at VODG

 

Speakers

Philip Boyce

Philip Boyce

Inspector, CQC

Tim Coolican

Tim Coolican

Partner, Anthony Collins

Harry McElwee

Harry McElwee

Partnership Advisor , Department for Work and Pensions

Sabrina Meetaroo

Sabrina Meetaroo

Associate Director | Head of Risk & Claims Advocacy, Solicitor - Health & Care, Howden

Jonathan Taylor

Jonathan Taylor

Director, Head of Corporate Risks Health & Care, Howden

Accessibility  

Please note, should you have any accessibility requirements, we will do our best to make necessary arrangements to support you; however, we may require up to four weeks notice, so please list your requirements on the booking form. Closed captions are used as standard in online meetings. If you have any questions, please email [email protected].

Professional Network Online Forums

The VODG professional network online forums are a leading online community within the sector. The forums promote peer-to-peer connections, provide opportunities to share good practice and can be used to identify areas for collaboration. Access is exclusively available to members and consists of role-specific communities that reflect our members’ responsibilities and interests.

Operations Directors

Members (236) Discussions (31)

The VODG operations directors' professional network welcomes senior operations professionals from amongst our membership.

Quality and Safeguarding

Members (288) Discussions (71)

The VODG quality and safeguarding professional network welcomes Q&S professionals from amongst our membership.

Meet the VODG Operations Directors and Quality and Safeguarding Co-Chairs 

Abi Peake

Abi Peake

Support Auditor, Advance

Dan Gower-Smith

Dan Gower-Smith

Group Director Operations , Avenues

Diane Mee

Diane Mee

Director of Business Development and Partnerships, Fitzroy

Simone McCaskill

Simone McCaskill

Head of Quality, PSS (UK)

Victoria Brown

Victoria Brown

Deputy Chief Operations Officer, Choice Support

Join us at our quarterly operations directors' member meetings, chaired by leaders from across our membership.